New Pool Entry Management System

 

We are excited to announce that we are launching a new membership management system that will allow homeowners and associate members to go online to update your family membership information, photos and purchase guest passes from your home (passes may be also purchased at the pool’s front desk). The system will track the number of passes you have, the number of guests you bring in, and number of times you come to the pool. This information can also be seen online by the member as well as pool management. You will still get your free passes, which are accounted for offline. It is important that everyone logs into the system and updates their information to avoid long lines at the check-in desk before opening day. If we find there is a need, we will host a couple of registration days at the pool before opening.

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As part of the pre-launch process, we have worked hard to clean our records and import all of your existing account data into the new system. We are not able to transfer the family pictures from the old site, so please take a close headshot of each family member when setting up your account. See instructions below on how to load pictures into the system. We ask that when you first log into the new system, to please take a moment to verify all of your account information and make any necessary corrections. You will be required to change your password and add an email address to the billing member (Primary member) only. Please follow the instructions below. If you have any questions or need assistance with anything, please contact us at tanterrapool@hotmail.com.

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https://tanterra.membersplash.com

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2023 Homeowners and associates: Instructions for logging into your new account can be found by downloading the following file:

 

 

 

 

Screenshots to assist setting up your account can be found by downloading the following file:

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NEW 2024 Homeowners: Instruction for creating an account can be found by downloading the following:

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Instructions for purchasing additional Pool guest Passes:

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Instructions for Purchase of Guest Passes from Cell Phone:

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Accessing Splash via Cell phone:

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